Shipping policy

WIWB Logistics Service Commitment

WIWB is dedicated to delivering efficient and precise shipping services. Our smart logistics management system ensures every order receives the highest quality delivery experience.

Order Processing Standards
We guarantee to complete order verification and dispatch within 24 hours of payment confirmation (excluding public holidays). Orders confirmed before 5:00 PM (local time) will enter our priority processing channel for expedited fulfillment.

Delivery Coverage
We currently specialize in domestic US & Europe shipping, catering to all your logistics needs.

Receiving Guidelines
To protect your rights, please note the following when receiving packages:
✔ Inspect the outer packaging for any damage before signing
✔ Take photos immediately if the package appears crushed, torn, or tampered with
✔ Open and check the contents in the presence of the courier (recommended)
✔ Refuse delivery and contact us if items are damaged

Customer Support
For any shipping issues, reach our dedicated support team via:
📧 Service Email: service@wiwb.shop
🌐 Official Website: www.wiwb.shop
⏰ Hours: Mon–Fri, 9:00 AM–6:00 PM (PST)

We take pride in providing premium logistics services to ensure your hassle-free shopping experience.